Privacy Policy

1. Introduction

SocietyHub ("we", "us", "our") provides a society management platform for housing communities across Pakistan. This Privacy Policy explains how we collect, use, store, and protect the information of Super Admins, Society Admins, and House Owners who use our platform.

2. Information We Collect

• • Account information: name, email address, phone number, CNIC (where required for verification), and society/unit details.
• • Billing information: payment history, dues, and transaction references related to society billing.
• • Communication data: complaints, announcements, and messages sent or received through the platform.
• • Usage data: device type, IP address, browser, and activity logs collected automatically for security and analytics.

3. How We Use Your Information

• •To operate core features such as billing, complaint management, and resident communication.
• •To send bill reminders, announcements, and emergency notifications via email and SMS.
• •To improve platform performance, security, and user experience.
• •To comply with legal obligations and resolve disputes between residents and society management.

4. Data Sharing

We do not sell your personal data. Information is shared only with your respective Society Admin (for billing and complaint resolution), trusted service providers (such as SMS/email gateways) strictly to deliver notifications, and law enforcement agencies where required by Pakistani law.

5. Data Security

We use role-based access control, encrypted connections, and regular security reviews to protect resident and society data from unauthorized access, alteration, or disclosure.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting your Society Admin or reaching us directly at society@logiczxone.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of SocietyHub after changes are posted constitutes acceptance of the revised policy.