Terms of Service

1. Acceptance of Terms

By creating an account or using SocietyHub in any capacity — as a Super Admin, Society Admin, or House Owner — you agree to be bound by these Terms of Service. If you do not agree, please do not use the platform.

2. Account Roles & Responsibilities

• •Super Admins are responsible for onboarding societies and managing platform-wide subscriptions.
• •Society Admins are responsible for the accuracy of billing, resident records, and announcements sent on behalf of their society.
• •House Owners are responsible for keeping their contact and payment details accurate and up to date.

3. Subscriptions & Billing

Societies subscribe to a Starter, Professional, or Enterprise plan billed monthly or yearly in PKR. House Owner accounts remain free at all times. Fees are non-refundable except where required by law. Failure to renew a subscription may result in restricted access to admin features until payment is resolved.

4. Acceptable Use

You agree not to misuse the platform, including but not limited to: sending fraudulent billing information, sending spam or abusive bulk messages, attempting to access accounts or societies you are not authorized to manage, or interfering with platform security.

5. Data Ownership

Each society retains ownership of its resident and billing data. SocietyHub acts as a service provider and does not claim ownership over society-generated content, but may use aggregated, anonymized data to improve the platform.

6. Limitation of Liability

SocietyHub is provided on an "as is" basis. We are not liable for disputes between residents and society management, delays caused by third-party SMS/email providers, or losses arising from inaccurate information entered by Society Admins or House Owners.

7. Termination

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or remain unpaid for an extended period after renewal notices.

8. Changes to These Terms

We may revise these Terms from time to time. Continued use of the platform after changes are posted constitutes your acceptance of the updated Terms.